1 Minimum Driver Age
Minimum age for renting a Budget vehicle is 21 years, with a Tour Rate Voucher
2 Rates Include
Goods and Services Tax (GST) currently at 15%
Standard motor vehicle insurance
3 Rates Exclude
One Way Fee
Special Request Delivery Fees
Miscellaneous Charges (GPS, child safety seats, etc)
4 One Way Fee
For any one way hires which are less than 7 rental days, there will be a One Way Fee of $50.00+gst which will be payable direct at the time of rental. Please also see Section 7: Continuous / Multi Island Hire Policy
5 Airport/Ferry Fees
An Airport/Ferry Fee of $45.00+GST per hire will apply for all hires which commence or terminate at an Airport or Ferry location. This is payable direct at the time of rental.
A further Late Ferry Fee of $50.00+GST will apply for vehicle collection which takes place at a ferry location after 1830 hours.
In the case of damage to the vehicle, the renter is liable for an insurance excess. The amount of this excess is $3000+GST for Groups A, C, G, D, E and H, and $3750+GST for Groups P, F, V, W and K
This excess can be reduced to $225+GST by purchasing an optional insurance at the time of rental. The charge for this insurance is $25+GST per rental day for vehicle Groups A, C, G, D, E and H, or $29+GST per rental day for vehicle Groups P, F, V, W and K
Please note: if your clients purchase this excess reduction insurance, your clients will receive complete cover for one front windscreen replacement, if damaged. This means that the excess on the first windscreen is fully waived.
Please Note: Cost of tyre replacement are not covered unless the Road Side Assistance Package is purchased at the counter. Please refer to Section 17 – Accessories
7 Continuous / Multi Island Hire Policy
Continuous Rental: Customers renting from several locations within one itinerary (whether in one or both islands) can accumulate the total number of rental days, provided the subsequent vehicle is collected within 24 hours.
Multi Island Hires: New Zealand is made up of two major islands – the North Island and South Island. Budget vehicles cannot be taken from one island to the other.
When travelling between islands, change over vehicles can be arranged at Wellington Ferry in the North Island or Picton Ferry in the South Island.
To ensure that the next vehicle is available at the ferry terminal, Budget needs to be advised of the ‘cross over date’ at the time of reservation.
The change over service will be calculated as one continuous hire, provided the second vehicle is collected within 24 hours. A minimum of 10 days notice is required for the change over service. The cross over dates must be provided to ensure availability of vehicles in both islands.
Please note a 3 day minimum charge applies for one way hires for car groups A, C, G, D, E, H and P per island/one way segment. A 5 day minimum charge applies per island/per one way segment for vehicle groups F, V, W and K.
8 Credit Card Requirement
At the time of vehicle collection, clients are required to present a credit card issued in their name. A minimum of $100 NZD bond will be charged plus total value of any optional extras elected. If no optional extras were taken, the initial bond will be refunded upon completion of the hire.
The preauthorisation can be made by any major international credit card (American Express, Visa, MasterCard or Diners Club).
Budget does not accept electronic or prepaid or preloaded or reloaded debit cards or cash payments for excess, bond etc.
Any additional charges outside of net rate inclusions will be applied to client’s credit card direct, for example fuel, additional coverage’s, additional hours, accessories, fees etc.
A card transaction fee may apply. This fee is generally between 2 to 3% of the total payable direct charges.
9 Advance Reservations
Budget requires a minimum of two working days advance reservation.
10 Rental Period
A minimum of three rental days applies for vehicle Groups A, C, G, D, E, H and P for one way hires.
For Groups F, V, Wand K, one way hires have a minimum of five rental days.
Daily rates are based on 24 hour periods. One rental day is equal to 24 hours, calculated from the time when the vehicle is collected. Reservations/rentals extended beyond each 24 hour period will be charged as a further full day.
11 Drivers Licence Requirements
All drivers must be 21 years old or over and hold a current non probationary drivers licence (with an English translation shown on the drivers licence) for their home country. If the licence is not issued in English, it must be accompanied by either an international driver’s permit or an approved translation. There is no maximum age for hiring a car in New Zealand.
Additional drivers must be registered on the Rental Agreement, and prior to driving they must visit a branch of Budget in New Zealand to show their full and valid driver’s licence. There is no extra charge for additional authorised drivers; however they must meet the criteria under the above section – Drivers Licence Requirements
12 Upgrades and Extensions of Rentals
If a customer decides to upgrade at the time of rental, the charge will be at local applicable rates.
Voluntary extensions of rentals notified to Budget at the time of rental will be charged at local applicable rates. This service is available for customers who decide at the time of rental to use the vehicle for a longer period than what was reserved.
13 Restrictions to North and South Island Roads
Please note that Budget Rent a Car vehicles are not permitted to drive on the following dangerous roads. There is no insurance cover for damage to a vehicle driven on these roads, regardless of whether additional insurances were purchased.
e.g. dirt, farm roads. This also includes beaches
Ninety Mile Beach, Northland
Skippers Road, Southland - A very dangerous, narrow mountain road near Queenstown. There is a sign at the entrance to this road stating that there is no insurance cover for rental cars.
There are no driving restrictions applicable for other remote locations, which would jeopardise insurance claims, as long as the client uses the vehicle within the general terms and conditions of the Rental Agreement.
14 Wholesaler Voucher
A Budget Tour Voucher is available, however if you wish to use your own the following information should be clearly stated on it: Your Name and Billing Address; Budget Account Number; Renter’s name; Vehicle Group; number of rental days prepaid; BCD number; commencement date, time and location; final return date, time and location; date of issue; and any special instructions.
Budget will not return copies of the voucher unless it is required to solve a specific customer dispute.
The date of rental commencement determines the rate applied to the total hire. We do not split rates between seasons.
Tour Operators will be charged for the number of days printed on the tour voucher, irrespective of the number of days the renter actually rents. If the client returns the vehicle early the tour operator will be charged the full voucher value. Clients renting for longer than voucher value will be charged the extra rental days at local applicable rate at the time of rental (see 12 - Extensions of rentals).
15 Payment Terms
Payment terms are 7 days from receipt of invoice.
16 Emergency Roadside Service
Budget offers 24 hour emergency roadside service throughout the country. All Budget customers can call our 0800 500 222 toll free number in the event of a breakdown.
In cases such as flat tyres, keys locked in the vehicle, refuelling (i.e. where the driver might be considered ‘at fault’) charges will apply and will be payable direct to the Automobile (AA).
Your client may elect to purchase Roadside Assistance at $6.00+GST per rental day, which provides roadside assistance in these instances.
Child Safety Seats, Child Booster Seats, Ski Racks and Chains and / or GPS units etc are available on application at an additional cost per item per hire. These are to be requested in advance at time of booking. Please specify the age of the children when requesting child safety / booster seats.
Child safety seat/ booster seats can be hired for $13+GST per day up to a maximum of $65+GST per month.
GPS units can be hired for
$9.95+GST per rental day or
$49.95+GST per week or
Up to a maximum payment of $99.95+GST per month.
In the event the GPS unit is lost, damaged or stolen while on rent to the customer, the customer will be charged $200+GST for the unit.
Ski Racks, Snow Board Racks and Snow Chains can be hired for
$12.50+GST per day or
$90.00+GST per week or
Up to a maximum payment of $160.00+GST per month
Available at Queenstown and Christchurch. Available at other South Island locations upon request. Ski Accessories must be requested in the reservation.
Bike Racks can be hired for:
$12.50+GST per day per bike or
$80.00+GST per week per bike or
Up to a maximum payment of $120.00+GST per month per bike
Available at Auckland and Christchurch. Bike racks must be requested in the reservation. Limited to 2 bikes per car.
Roadside Assistance Package can be purchased for $6+GST per day.
Roadside Assistance Package covers:
Out of fuel (Up to $10 fuel delivery)
Key replacement for lost keys/lock-outs
Flat Tyre Assistance
Tyre Replacement (just the tire – the rubber) excludes spare wheel/wheel cover/hub cap
18 Car Type Reservation
Car group is guaranteed but not particular model.
19 Smoke Free Fleet
We are always looking for ways to make renting a more enjoyable and satisfying experience. We have now introduced a 100% smoke free policy to our entire fleet.
We have implemented a n inspection processes to ensure a fresh, clean, odour free vehicle. A cleaning fee of up to $250+GST may be charged if the vehicle is returned smelling of smoke. Customers will find a sticker on their vehicle to identify it as smoke free.
Budget New Zealand Reserves the Right to amend or change any Conditions of this Contract at any time upon 90 days notice
Terms of booking on this website
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.
When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier's rental agreement or any other documentation provided to you by the supplier at the time of pick up.
While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.
Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice.
If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.
Vehicle capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.
In the event of cancellation, any deposit amounts paid at the time of booking are non-refundable.
If you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.
This website is owned and operated by Online Republic Ltd. Our financial centre and marketing office is based at Level 4 Excelsior House, 6 Commerce St , Auckland, New Zealand. In Australia, we are based at Suite 3.01, 11 Queens Rd, Melbourne VIC 3004. Thank you for booking with us.
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